INDSPHINX Privacy Policy

Privacy Statement of IND-SPHINX Precision Ltd.
Thank you for your interest in our company. We take the privacy seriously. Therefore, you can use our website basically without any personal data. However, if you use services of our company through our website, the processing of personal data may be required. If this processing is available and there is no legal basis for such processing, then the consent of the concerned users will always be obtained.

With the following privacy policy we would like to inform the public about the nature, extent and purpose of the personal data collected, used and processed by us. Likewise, concerned users are informed of their rights under this privacy policy.
As the controller, we have implemented a large number of technical and organizational measures to ensure the most complete protection possible for personal data processed through our website or other means. However, data transmissions over the Internet can generally contain security holes.

1. Collection and storage of personal data as well as the nature and purpose of its use

a) Visit the website
You can basically use our website without revealing your identity. Viewing our website will be through the use of your device Browser automatically sends information to the server of our website. These information is temporarily stored in a so-called log file.
Following informations are recorded without your intervention and stored until automated deletion:
– IP-address of the requesting computer,
– Date and time of access,
– Name and URL of the retrieved file,
– Website from which access takes place (referrer URL),
– Used browser and if applicable the operating system of your computer.

The data mentioned are processed by us for the following purposes:
– Warranty of a smooth connection setup of the website,
– Warranty of convenient use of our website,
– Evaluation of system security and stability as well
– For further administrative purposes.
Our legitimate interest follows from data collection purposes listed above. In no case we use the collected data for the purpose of drawing conclusions about you.
In addition, we use cookies and analysis services when visiting our website. Further details can be found in sections 3 and 5 of this privacy policy.

b) Use of our contact form
For questions of any kind, we offer you the opportunity to contact us on our Website through provided contact form. The valid E-mail address is required so we know from whom the request came from and to be able to answer. Further information can be provided voluntarily. It is at your own discretion whether or not you entered this information in the contact form. To enable us reply to your query your information is stored in our email server (Google.com).

c) Orders through our website
You can either place orders as a guest through our website, without having to register, or register in our shop as a customer for future orders. A Registration has the advantage for you in case of a future order directly. You can log in our shop with your e-mail address and your password without re- entering contact data.
Your personal data will be entered in an input form and sent to us transmitted and stored. If you place an order via our website, we will collect the following data in the case of a guest order as well as in the case of a registration in the shop:
– First name, Last name

– A valid e-mail address
– Address
– Phone number (land-line and / or mobile)

The collection of these data takes place to identify you as our customer.
To process, fulfil and handle your order.
– for correspondence with you
– for invoicing
– for the settlement of possible liability claims, as well as the Asserting any claims against you
To ensure the technical administration of our website
To manage our customer data.

As part of the ordering process, you will be consented to processing the collected Data for the mutual fulfilment of obligations under the contract of sale required.

2. Disclosure of data
A transfer of your personal data from us to third parties will be made exclusively to the service partners involved in the execution of the contract, such as the logistics company commissioned with the delivery and the credit institution responsible for payment matters. However, in the case of the disclosure of your personal data to third parties, the scope of the data transmitted is limited to the minimum required.

For payment via PayPal, credit card via PayPal, direct debit via PayPal or “buy on
Invoice “via PayPal, we give your payment details in the context of payment
PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (im
Following “PayPal”), continue. PayPal reserves the right to pay by credit card via PayPal,
Direct debit via PayPal or “Purchase on account” via PayPal to carry out a credit check. The result of the credit check in terms of statistical Probability of default is used by PayPal for the purpose of deciding on the Provision of the respective payment method. The credit report may contain probability values (so-called score values). Insofar as score values are included in the results of the credit rating, they are based on a scientifically recognized mathematical-statistical procedure. Address data is used in the calculation of score values.
For more privacy information, please refer to the paypal Privacy policy :
https://www.paypal.com/web/sapps/mpp/ua/privacy-full

A transmission of your personal data to third parties other than the aforementioned purposes do not take place.

3. Use of cookies
We use cookies on our site. These are small files that your browser automatically creates and saved on your device (laptop, tablet, smartphone, etc.) when you visit our website. Cookies are aimed not for damage of your device, do not contain viruses, Trojans or other malicious software.
In a cookie information is stored, for a connection with the specifically used terminal. However, this does not mean that we are immediately aware of your identity. The use of cookies serves to make the use of our offer more pleasant for you. For example, we use so-called session cookies to recognize that you have already visited individual pages on our website. These are automatically deleted after leaving our page.
In addition, we also set temporary cookies to optimize usability that are stored on your device for a certain period of time. When you visit our site again to avail our services, it automatically recognizes that you were already with us and what inputs and settings you have made, so you do not have to enter them again.
On the other hand, we use cookies to statistically record the use of our website and for the purpose of optimizing our offer for you. Most browsers accept cookies automatically. You can, however configure your browser that cookies are not stored on your computer or always a Note appears before a new cookie is created. However, the complete deactivation of cookies can mean that you do not use all the features of our website.

4. Links to Third Party Web Sites
The links published on our website will be treated with the utmost care researched and compiled. However, we have no influence on the current and future design and content of the linked pages. We are not responsible for the content of the linked pages and expressly disclaim the content of these pages. For illegal, incorrect or incomplete contents as well as for damage resulting from the use or non-use of the information, the provider of the web site to which reference was made is solely liable. The liability of those who only point to the publication by a link is excluded. We are only responsible for third-party references if we are not aware of them, ie. also have a positive knowledge of any possible illegal or punishable content, and it is technically possible and reasonable for us to prevent its use.

5. Analysis and Tracking Tools
With the tracking measures to be used, we want to ensure a need-based design and the continuous optimization of our website. On the other hand, we use the tracking measures to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer for you. These interests are to be regarded as justified within the meaning of the aforementioned provision.
The respective data processing purposes and data categories are from the corresponding tracking tools.
a) Google Analytics
For the purpose of needs-based design and continuous optimization of our pages we use Google Analytics, a web analytics service provided by GoogleInc. (https://www.google.com/intl/en/about/) (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; in the following “Google”). In this context, pseudonymized Usage profiles created and cookies (see under 3) used. The cookies generated information about your use of this website such as,
– Browser-type / version,
– Used operating system,
– Referrer URL (the previously visited page),
– Host name of the accessing computer (IP address),
– Time of the server request,
are transmitted to a Google server in the US and stored there. The information is used to evaluate the use of the website to provide reports on to compile the website activity and to add more to the website usage and the Internet services related services for the purpose of market research and need based design of these websites. This information may also be transferred to third parties if required by law or if third parties process this data in the order. In no case will your IP address be merged with other data provided by Google. The IP addresses are anonymized, so that an assignment is not possible (IP masking).
You can disable the installation of cookies by setting the browser software settings accordingly. However, we point out that in this case all functions of our website may not be fully explored. In addition, you may prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on ( https://tools.google.com/dlpage/gaoptout?hl=de).
As an alternative to the browser add-on, especially for browsers on mobile devices You also prevent collection by Google Analytics by clicking on the aforementioned Click link. An opt-out cookie is set, which will be used to prevent collection of your data in future when visiting our website. The opt-out cookie is only valid in this browser and just for our website and will be stored on your device if you delete the cookies in this Browser,
then you must set the opt-out cookie again. You can find more information about data protection in connection with Google Analytics at the following link in the Google Analytics Help Center:
https://support.google.com/analytics/answer/6004245?hl=de

6. Social Media Plugins
We rely on our website on Social Plugins social networks (for example, Facebook, Twitter, Google+) to our company to make known about this. The underlying commercial purpose is justified Interest within the meaning of the GDPR. The responsibility for the data protection compliant operation is to be guaranteed by their respective providers. The integration of these plugins through us by means of the so-called two-click method to our visitors to protect the website in the best possible way.
a) Facebook
On our website social media plugins from Facebook are used to their usage. For this we use the “LIKE” or “SHARE” button. It is an offer from Facebook. If you visit a page of our website that contains such a plugin, Browser connects directly to the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser and from this to the website involved.
By integrating the plugins Facebook receives the information about your browser the corresponding page of our website, even if you do not own a Facebook account or just not logged in to Facebook. This information (including Your IP address) will be sent from your browser directly to a Facebook server in the US transmitted and stored there. If you are logged in to Facebook, Facebook can visit our website assign Facebook account directly. If you interact with the plugins, for example the Press “LIKE” or “SHARE” button, the corresponding information is also transmitted directly to a server of Facebook and stored there. The information will also be published on Facebook visible to everyone.
Facebook may use this information for the purpose of advertising, market research and appropriate design of the Facebook pages. This will be done by Facebook usage, interest and relationship profiles created for example, your use of our website with regard to the ads you see on Facebook, to inform other Facebook users about your activities on our website and to provide other services related to the use of Facebook.
If you do not want Facebook to collect data through our website, associated with your Facebook account, you must be logged out before visiting our website. Purpose and scope of the data collection and the further processing and use of the data through Facebook and your related rights and settings options for protection. For your privacy, please refer to the privacy policy, in particular the Data policy of Facebook, which you can see under the following link:
https://www.facebook.com/about/privacy

b) Twitter
On our website a plugin of the short message network of Twitter Inc. (Twitter) is integrated. The Twitter plugins (tweet button) can be recognized by the Twitter logo on our Page. An overview of tweet buttons can be found at this link on Twitter: https://dev.twitter.com/web/tweet-button If you go to a page of our website that contains such a plugin, a direct connection between your browser and the Twitter server receives the information that you have visited our site with your IP address. If you click on the Twitter “tweet button” while logged in to your Twitter account, you can link the contents of our pages to your Twitter profile. This allows Twitter to associate pages you visited with your user account. We point out that we as the provider of the pages are not aware of the content of the transmitted data and their use by Twitter.
If you do not want Twitter to associate visiting our pages, log in
please sign out of your Twitter account.
For more information, see the privacy policy of Twitter, which you
can see here: https://twitter.com/de/privacy

c) Google “+1” button
Our website uses the “+1” button of the social network Google, which is operated by Google Inc., ( 1600 Amphitheater Parkway, Mountain View, CA 94043-1351, United States ). The button is marked with a “+1”.
The “+1” button is an abbreviation for “that’s pretty cool” or “look at it”. The Button is not used to track your visits to the web. If a page of our website contains the “+1” button, then your Internet browsers will load and display this button from the Google server. The page you visited of our website is automatically communicated to the Google server.
When viewing a +1 button, Google does not log your browser history permanently, but only for up to two weeks.
Google will keep this information about your visit to System Maintenance and Maintenance for this period Stored for troubleshooting purposes. However, these data are not individual Structured profiles, user names or URLs. This information is not accessible to website publishers or advertisers. Use of this information is only for maintenance and troubleshooting in Google’s internal systems. Your visit to a +1 button page will not be evaluated by Google in any other way.
A further evaluation of your visit to a page of our website with a “+1” button does not occur. The assignment of +1 itself is a public process, i.e. anyone who does a google search for a web content, +1 can potentially see that + 1’d content. So press only +1 if you are sure you want to share this recommendation with the world.
A click on this + 1-Button serves as a recommendation for other users in Google Search results. You can publicly announce that you like our website pages and recommend our website. If you have registered for Google+ and you are logged in, then the +1 button turns blue when clicked. It also adds +1 to the + 1 tab in your Google profile. On this tab, you can manage your +1s and decide if you want to make the + 1 tab public. To save your + 1 recommendation and make it publicly available, your Google profile Information, about your recommended URL, your IP address and other browser-related information will be captured. If you withdraw your +1, these information will be deleted. All +1 recommendations from you are listed on the +1 tab in your profile. Further information and Google’s applicable privacy policy can be found at
https://www.google.com/intl/en/policies/privacy/. Further notes from Google for the Google +1 button can be found at the link
https://developers.google.com/+/web/buttons-policy

7. Data security
We use the popular SSL method (Secure Socket.) Within the website visit Layer) in conjunction with the highest level of encryption used by your browser is supported. In general, this is a 256-bit encryption. If you Browser does not support 256-bit encryption, we will instead use 128-bit v3 Technology back. Whether a single page of our website transmitted encrypted you can see from the closed representation of the bowl or lock Symbols in the bottom status bar of your browser.
We also take appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

8. Updating and changing this privacy policy
This privacy policy is currently valid and has the status of May 2018.
As a result of the further development of our website and offers thereof or due to changed legal or official requirements, it may be necessary to change this privacy policy. The current data protection declaration can be viewed and printed on our website at any time under the following link:
https://www.indsphinx.com//Privacy_Policy

Privacy Policy for Mobile App

1. Purpose and Scope

This Privacy Policy describes how INDSPHINX collects, uses, and protects information through its mobile applications (“e.g. SATLUJ”). The App is intended exclusively for internal use by members and authorized personnel of INDSPHINX and its associated entities.

The App is designed to support workplace safety and operational processes, including the reporting and management of near-miss incidents, unsafe acts, incidents, accidents and submitting suggestions. This is for use related to integrated management system related work.

This Privacy Policy applies only to the IND-SPHINX Precision Ltd Mobile application and does not apply to other websites, systems or services operated by the organization unless explicitly stated.

2. Information We Collect

The INDSPHINX mobile application collects only the information necessary to support its intended internal functions and activities. The types of data information collected may include:

A. Member and User Information
-Member name and member identification number.
-Organizational or department-related information, where applicable.

B. Authentication Information
-Login credentials required to access the App.
-Authentication data is processed using secure mechanisms and appropriate safeguards and is not intentionally stored in plain text.

C. Incident, Safety, Suggestion Reporting Information
-Details submitted in near-miss, unsafe act, incident, accident or suggestion reports etc, e.g Descriptions, dates, times and location information provided by users related to reported events.
-The App does not perform location tracking.

D. Attachments and Media
-Photographs captured or uploaded as part of incident, safety, suggestion reports.
-The App requests access to the device camera and storage only for the purpose of capturing and uploading images related to process reporting. No media is accessed without user authentication.

E. Technical and Device Information
Basic device information such as operating system version and app version, collected to support application performance and troubleshooting.

3. Purpose of Data Collection
Information collected through the INDSPHINX mobile application is used solely for internal operational purposes. The information to be used for following:
-Enable members and authorized personnel to report near-miss incidents, unsafe acts, incidents, accidents and suggestions as per the IMS system of the organisation.
-Support investigation, review and corrective action related to reported safety and operational events with evaluation of instances filled.
-Facilitate workplace safety monitoring and continuous improvement initiatives.
-Meet internal compliance, audit, and regulatory requirements.
-Maintain the functionality, reliability and security of the Mobile App.

The information collected through the App is not used for marketing, advertising, or commercial profiling. Processing of personal data is based on legitimate business interests, employment obligations, workplace safety requirements, and compliance with applicable laws and regulations.

4. Data Storage and Security

-Information collected through the INDSPHINX mobile application is stored and managed using secure systems and infrastructure operated by or on behalf of the organization.

-Access to information is restricted to authorized personnel only who require such access for legitimate operational, safety, or administrative purposes.

-The organization implements reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, misuse, loss, or disclosure.

-We use industry-standard encryption to protect data during transmission between the App and our servers. We also implement internal access controls to ensure information is only viewed by authorized personnel.

-While no system can be guaranteed to be completely secure, the organization takes appropriate measures to maintain the confidentiality and integrity of the information processed through the App.

-Access to Sentry monitoring tools is restricted to authorized technical personnel for debugging and system maintenance purposes only.

-The App communicates with secure company servers over encrypted internet connections (HTTPS) to process and store data required for operational purposes.

5. Data Sharing and Disclosure

Information collected through the mobile application is not sold, rented, or shared with third parties for commercial or marketing purposes.

Access to information is limited to authorized internal personnel and may be shared internally only as required for legitimate purposes such as:

A. Workplace safety management and investigations
B. Operational review and corrective action
C. Internal audits and compliance activities

Information may also be disclosed if required to comply with applicable laws, regulations, or legal obligations.

Information may be processed by trusted service providers acting on behalf of the organization solely for hosting, maintenance, or technical support purposes, subject to confidentiality and data protection obligations.

6. Team Members Rights and Responsibilities

Team members and authorized users of the IND-SPHINX Precision Ltd. mobile application have the right to access information related to reports or data they have submitted through the Mobile App,
subject to applicable company policies and procedures.

-Users may request correction of inaccurate or incomplete information by following established internal processes or by contacting the appropriate department within the organization.

-Users may request deletion of their account or personal data by contacting customerfocus@indsphinx.com or through official company channels, subject to legal and operational retention requirements.

-Users are responsible for ensuring that information submitted through the Mobile App is accurate, complete and submitted in good faith for legitimate workplace safety and operational purposes.

-All information collected and processed through the App is handled in accordance with applicable company policies and internal guidelines.

-As this is an internal workplace application, certain rights may be subject to employment policies, contractual obligations, and applicable labor and corporate regulations.

7. Data Retention and Deletion

Information collected through the IND-SPHINX Precision Ltd. Mobile Application is retained only for as long as necessary to fulfill legitimate business purposes, including operational management, safety monitoring, quality control, regulatory compliance, audit requirements, dispute resolution and enforcement of contractual obligations.

Retention periods may vary depending on the nature and sensitivity of the information, the purpose for which it was collected, and applicable legal, statutory, regulatory, or industry-specific requirements. Certain information may be retained for longer periods where required under applicable laws, internal governance policies, or to establish, exercise, or defend legal claims.

Where personal data is no longer required for its original purpose and there is no legal or regulatory obligation to retain it, the organization will take reasonable steps to securely delete, anonymize, or archive such information in accordance with its internal data retention and disposal procedures.

Archived data may be retained in secure systems with restricted access for audit, compliance, or record-keeping purposes. Access to retained data is limited to authorized personnel strictly on a need-to-know basis.
Upon receipt of a valid request for deletion, and subject to legal or regulatory retention obligations, the organization will take appropriate steps to delete or anonymize the relevant personal data within a reasonable timeframe.
The organization implements appropriate technical and organizational measures to ensure that retained information is protected against unauthorized access, accidental loss, misuse, alteration, or disclosure throughout its retention lifecycle.

Data deletion processes may include secure erasure from active systems, backup systems (where technically feasible), and third-party service providers in accordance with contractual obligations.

8. Changes to This Privacy Policy

-The organization may update this Privacy Policy from time to time to reflect changes in operational practices, legal requirements, or system improvements.

-Updated versions of this Privacy Policy will be made available through the Mobile App and / or the official company website.

-Continued use of the Mobile App after any updates constitutes acceptance of the revised Privacy Policy.

-In the event that a user does not agree with the updated Privacy Policy, they may discontinue use of the Mobile App and request deletion of their account in accordance with the applicable data protection provisions.

-The “Last Updated” date at the top of this Privacy Policy will indicate when the latest revisions were made. Users are encouraged to periodically review this Privacy Policy to stay informed about how their information is being protected.

9. Crash Reporting and Monitoring

The IND-SPHINX Precision Ltd. mobile application uses a third-party error monitoring service, Sentry, to detect, diagnose and resolve technical issues.

To assist in identifying and resolving errors efficiently, the App may associate crash reports with authenticated user information.

Sentry may collect and process the following information:
-User identifiers such as members ID and registered email address
-Device type
-Operating system version
-Application version
-Error logs and crash reports
-IP address (where applicable)
-Technical diagnostic information related to application failures

This information is used strictly for:
-Debugging and Issue resolution
-Performance monitoring
-Improving application stability and reliability

The collected data is not used for advertising, marketing, behavioral profiling, or cross-app tracking.

Sentry acts as a data processor on behalf of the organization and processes data in accordance with its own privacy policy and applicable data protection regulations.

Crash data is transmitted securely using encrypted connections (HTTPS).

10. Tracking and Advertising

The IND-SPHINX Precision Ltd. Mobile Application is designed strictly for internal operational and business purposes. The organization does not integrate or utilize third-party advertising networks, ad exchanges, or marketing platforms within the Mobile Application.

The Mobile Application does not display commercial advertisements, sponsored content, or promotional materials from external advertisers.

The organization does not engage in cross-app tracking, cross-site tracking, or behavioral profiling of users for advertising or marketing purposes. The App does not collect, share, sell, rent, or otherwise disclose user data to third parties for targeted advertising, remarketing, or promotional campaigns.

Specifically:
-No third-party advertising SDKs (software development kits) are embedded in the application.
-No user data is used for behavioral advertising.
-No device identifiers are collected for marketing profiling.
-No tracking technologies are used to monitor user activity across other mobile applications or websites. The App does not participate in interest-based advertising programs.

Any limited technical data collected (such as system logs, diagnostic data, or performance analytics) is used solely for internal operational purposes, system maintenance, troubleshooting, security monitoring, and service improvement. Such data is not used to build marketing profiles or serve advertisements.

The organization does not sell personal data to any third party under any circumstances.

If tracking technologies are introduced in the future for legitimate business purposes, this Privacy Policy will be updated accordingly, and users will be notified in compliance with applicable legal and regulatory requirements.

11. Contact Information

For any questions, concerns, or requests related to this Privacy Policy or the handling of information within the INDSPHINX mobile application, please contact:
IND-SPHINX Precision Ltd.
Address: 28, Sector 5, Parwanoo, Himachal Pradesh, India, 173220
Email: customerfocus@indsphinx.com
Websites: www.indsphinx.com, www.axis-microtools.com

This Privacy Policy is issued by IND-SPHINX Precision Ltd., which is responsible for the operation and management of the Mobile Application.